Orders

• All signature cake orders must be placed at least three days in advance. For example, an order for Saturday would need to be placed by Wednesday at midnight.

• Signature cakes are available for pickup Wednesday-Saturday. For Sunday events, please plan to pick up your cake on Saturday.

Transporting cakes

• Please carry the cake box securely, holding it from the bottom, not the sides. Avoid tilting or jostling the box.

• Make sure to place the cake box in a completely flat area in your car. In most cars, the flattest spot is the floor on the passenger’s side. Do not place the cake on a seat, as they are never completely flat.

• Avoid placing your cake in direct sunlight.

• Our cakes travel well when they are cold. When you pick up your cake, it will be chilled, and your car should be also. During the summer, we recommend using the AC on your way over to our shop to cool down your car, and then leaving AC while transporting the cake.

• If you’re traveling with a cake during the winter, make sure it is not placed near an air vent with hot air shooting out. Keep the car as cold as possible.

• Signature one-tier cakes will be packaged in cardboard boxes with window lids. Due to their height, tall one-tier cakes and all two-tier cakes will be packaged in cardboard boxes without lids. This makes for easier and more confident transportation, and is fine to be stored in the fridge this way.

• If you are picking up a two-tier cake, you may want to bring a friend for assistance. Two-tier cakes are surprisingly heavy, and can be awkward to carry and place in a car by yourself.

• Please drive carefully!

• If you have any questions about transporting your cake, please ask! We are extremely confident in the structure of our cakes, but once your cake leaves our shop, we are not responsible for any damages that occur. If you have concerns about transporting your cake, please contact us to discuss adding delivery to your order.

• We do offer and recommend delivery for all cakes larger than two tiers! If you are purchasing a wedding cake or large cake from us, we will discuss delivery during your design consultation.

Serving cakes

Your cake will be chilled when you pick it up, so it’s best to allow 1-3 hours (depending on the size) for it to come to room temperature before enjoying. Our cakes are baked with fresh, local ingredients and no preservatives. To enjoy at peak freshness, we recommend eating your cake within a day of pick up.